Every member of staff is fully trained and knowledgeable within their role. We have a very strong commitment to training which means we can assure you that your policy is being managed by a fully competent and professional team.

Key Broking, Risk Management and Claims Personnel

Joan Lai

joan@geoff.com.hk

Joan Lai has been in the industry for 30 years and has excelled in creating and maintaining many client relationships. Having studied fashion and clothing technology, Joan has a strong passion for jewellery and its insurance.

Joan now holds a Jewellers' Insurance binding authority from one of the world's largest insurance companies. She is professionally qualified and knowledgeable in all aspects of this class of insurance and prides herself on the service she gives to her clients.