member of staff is fully trained and knowledgeable within
their role. We have a very strong commitment to training
which means we can assure you that your policy is being
managed by a fully competent and professional team.
Joan Lai has been in the industry for 30 years and has excelled in creating and maintaining many client relationships.
Having studied fashion and clothing technology, Joan has a strong passion for jewellery and its insurance.
Joan now holds a Jewellers' Insurance binding authority from one of the world's largest insurance companies. She is professionally qualified and
knowledgeable in all aspects of this class of insurance and prides herself on the service she gives to her clients.
OUR MISSION: BEING HONEST . BEING PROFESSIONAL .
BEING OPEN . HAPPILY TO SERVE